Information We Collect
We collect the following categories of information:
- Account information: your name, email address, password hash, and, for paid plans, billing details.
- Content you submit: the URLs and applications you test, any credentials or configuration you provide so the agent can sign in and run tests, and the environments and variables you store.
- Test results: crawl data, screenshots, console logs, and the issues and reports the service generates about your targets.
- Usage data: log data, device and browser information, and how you interact with the product.
- Cookies and similar technologies: used to keep you signed in and to remember preferences.
Good to know. Credentials you store for testing are encrypted and never shown back to you in plain text.
How We Use Information
We use information to:
- Provide the service — crawl your targets, run tests, and generate reports and summaries.
- Authenticate you, secure your account, and process two-factor verification.
- Process payments and manage plans and credits.
- Send transactional messages such as run notifications and security alerts.
- Maintain, troubleshoot, and improve the service, and prevent abuse.
AI Processing
QAgent uses AI to analyze test results, write issue summaries, and power the in-app assistant. When you use these features, relevant run data (such as detected issues) is processed to produce answers grounded in that run.
Scoped by design. The assistant only ever sees your data — it cannot answer questions about other customers.
Data Retention
We retain information for as long as your account is active or as needed to provide the service, and afterward only as required to meet legal, accounting, or security obligations. You can delete runs and content, and you can request deletion of your account.
Deletion is permanent. When you delete a run or your account, that data cannot be recovered.
Security
We use technical and organizational measures to protect information, including encryption in transit, hashed passwords, encrypted secrets, and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Rights
Depending on where you live, you may have rights to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below. We will not discriminate against you for exercising them.
International Transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for such transfers.
Children's Privacy
The service is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the date above and, where appropriate, notify you.
Contact Us
Questions about this Privacy Policy or your data? Email us at privacy@qagent.app.